Questions & Answers
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Shopping Information
How long will delivery take?
Usually it takes 7 to 15 working days, but if there is force majeure such as weather, the time of receiving the goods may be delayed~
Where can I find logistics information?
In the 'more shipping' section, you can enter your logistics information (if you still cannot find the item, it may be because we have too many orders, the item has not been shipped yet, or the logistics company has not updated the logistics information yet) We guarantee to ship the goods as soon as possible, so that the baby can reach you as soon as possible.
If is a gift,can special packaging be requested?
Of course, if you would like to give it as a gift, please make a special note for us and we can help write the card. We will also provide a good-looking packaging for you to choose from (but you will need to pay an additional packaging fee, and we will give you the cost price~cheap and affordable)
How long do I have to return an order?
Dear, if you want to return the product, you need to initiate a return request within 1 day. Due to the special nature of crystals, there is only a 24-hour appreciation period, and returns cannot be made after 1 day